Meet the Judges

Meet the Judges who will be bringing their industry knowledge and category specific skillsets to assess this year Awards Finalists. Of course we also take care to ensure there are no conflicts of interest and all Judges also sign a confidentiality agreement.

Many past entrants have found it beneficial to take part in judging to help with entry structure and content in future years. Of course you cannot judge in the same category as you or your company are entering but there are plenty of categories to get involved in to ensure that this doesn’t happen.

This page is constantly being updated as more Judges are approved to be part of the panels. Make sure you revisit it to discover more about our Judges.

If you are interested in becoming a Judge at the Awards why not visit our “Apply to Judge” page to find out more and to see whether you would benefit from joining the Judges below.

Ian Golding

Customer Experience Specialist

Stefan Osthaus


Mike Wittenstein

Managing Partner

Daniel Ord, CCXP

Founder & Director

Craig Lee

Customer Experience Director

Nienke Bloem


Olivier Mourrieras


Marcus von Kloeden

Managing Director

Stefan Kolle


Gayana Helder

Customer Experience Director

Marleen van Wijk

Manager Customer Insights

Balakrishna Murthy

Business Director

Roy Klaassen

CX Expert and Managing Partner