Meet the Judges

Meet the Judges who will be bringing their industry knowledge and category specific skillsets to assess this year Awards Finalists. Of course we also take care to ensure there are no conflicts of interest and all Judges also sign a confidentiality agreement.

Many past entrants have found it beneficial to take part in judging to help with entry structure and content in future years. Of course you cannot judge in the same category as you or your company are entering but there are plenty of categories to get involved in to ensure that this doesn’t happen.

This page is constantly being updated as more Judges are approved to be part of the panels. Make sure you revisit it to discover more about our Judges.

If you are interested in becoming a Judge at the Awards why not visit our “Apply to Judge” page to find out more and to see whether you would benefit from joining the Judges below.


Ian Golding

Customer Experience Specialist


Stefan Osthaus

CEO


Mike Wittenstein

Managing Partner


Daniel Ord, CCXP

Founder & Director


Craig Lee

Customer Experience Director


Nienke Bloem

co-founder


Olivier Mourrieras

CX-impact


Marcus von Kloeden

Managing Director


Stefan Kolle

CEO


Gayana Helder

Customer Experience Director


Marleen van Wijk

Manager Customer Insights


Balakrishna Murthy

Business Director


Roy Klaassen

CX Expert and Managing Partner


Imad Hazeem

Head Of Marketing


Babs Asselbergs

Customer Experience Expert


Alison Circle

Chief Customer Experience Officer


Rajat Chawla

CEO, Experience Transformist


Jan Rozendaal

Managing consultant and co-owner


Sirte Pihlaja

CEO


Jan Richards

Head of Insights and Planning


Olga Guseva

Managing Partner


Chantel Botha

Experience Director


Mohamad El Hinnawi

Customer Experience Advisor


Lynn Baker

Director


Kathy van de Laar

Partner


Keren Shaked, CCXP

CEO


Barbara van Duin, CCXP

Founder Customer experience design


Rosaria Cirillo Louwman, CCXP

CX & NPS Management Advisor & Trainer


Maarten Timmers

Head of Customer Experience


Jaap Wilms

Founder


Anita Siassios, CCXP

Managing Director


Lina Yahya

Head of Service Excellence


Mark Michelson

CEO


Marijke Houtman

Customer Strategy Expert


Shadi AlSwairki

Senior Manager Hospital Services


Waqas Piracha

Head – Operations, Hospital Service & Customer Experience Management


Els Dhaeze

Customer Excellence Architect